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Redefining Enterprise Content Management with an integrated, enterprise-wide information A comprehensive set of ECM cloud options, including infrastructure , applications, Locate, manage and protect your data Learn how today.
Table of contents



To address content management needs for midsize to large enterprises, Lexmark's Perceptive ECM tools are grouped into four categories: Self-service BI software opens the door to wider analytics uses in organizations.

Maximizing the Value of Unstructured Content

This handbook compares top self-service tools But he points to some New Tibco AI and natural language processing functions in the soon-to-be-released Spotfire X look to create a simpler and faster Hortonworks is joining with Red Hat and IBM to work together on a hybrid big data architecture format that will run using Hadoop data tooling is expanding.

A view holds that Hadoop is moving from alternate data warehousing to a full-fledged big data A graph database startup's parallel loading, processing and querying combine to deliver real-time data for fintech firms that Analysts walk you through the data integration strategies behind a postmodern ERP approach, while a semiconductor company The loosely coupled enterprise applications that Gartner predicted may indeed be here, but integration and data integrity Oracle offers a variety of AI-infused cloud services that it says will automate common administrative and operational tasks for Oracle launched a transaction processing version of Autonomous Database, a cloud-based platform that automates configuration and Here's a look at the differences To put this into perspective, the New York Times has recently utilized the technology for publishing one of its compelling stories with voice in a parallax style.

Enterprise Content Management Software

He uses Content Fragments to create a page as they allow him to create channel-neutral content with possibly channel-specific variations. While doing so, he breaks the content fragment into a several paragraphs so Amazon Polly generates a set of audio files such as MP3s broken up by paragraphs. One of the benefits of the advancements in machine learning and artificial intelligence to content management systems is understanding the performance of content.


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As a content creator and marketer, being able to perform tone analyzing is one of the best features powered by machine learning. As an example of the concept, I can give the IBM Watson Tone Analyzer service as it detects emotional, social, and language tones in written text.

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The Tone Analyzer provides insight on how the content is coming across to readers, and for each sub-tone, it provides a score between 0 and 1. Some use cases are:.

A new use case of virtual-assistants has recently made a debut in the content management industry. Theatro, a provider of intelligent assistant and voice-controlled mobile app platform, announced a new release to the first ever content management platform for voice, CDM 2. This platform allows headquarters and management to create voice messages and automate their delivery to hourly workers in retail, hospitality, and manufacturing. The vendor claims that the platform enables managers to deliver contextual, mission-critical messages into the ears of their team without store associates having to view a computer terminal or log on to a smartphone app.

The platform includes a library of voice messages that can be used over and over again targeting any mix of audiences with promotional messages, important local events, critical training protocols, or even pre-recorded emergency protocol messages for a variety of safety scenarios.

OpenText Content 16

To sum it up, the technology provides not only convenience but also productivity as well as scalability at the same time. OpenText , for instance, built its new AI platform by leveraging text mining and semantic analysis to help enterprises orchestrate unstructured and semi-structured information, in areas such as enterprise content management, customer experience, and data discovery. There are so many immediate use cases of the platform in verticals from human resources tasks like employee self-service, recruitment, and retention of fleet management, such as marketing personalization, inventory utilization, and vehicle maintenance.

Box , on the other hand, announced a deepening relationship with Microsoft to co-sell its cloud content management platform with Azure to enterprise customers, and add Microsoft's machine learning and artificial intelligence services into its platform. M-Files waded into the foray as it added more AI functionality to its platform through a partnership with ABBYY, an artificial intelligence AI , text-scanning and optical character recognition software company.

For the same article, I inquired with the ECM veterans on what will drive the market in One of the most popular trends was cloud-native content services. In the short term, we see customers looking to extend their existing investments with cloud-based content services where cloud is best suited. Today, with the cloud deployment, content is even more accessible for companies with distributed workforces from multiple time zones that need anywhere, anytime access to information.

View the SAP Extended Enterprise Content Management application by OpenText in action

In fact, the study shows that 81 percent of engaged employees intend to stay with their current employers which leads to 22 percent higher profits for the company. Now that the information and data are more accessible, and the technology removed the boundaries between countries, through a cloud-based ECM, employees can better collaborate with each other as well as their clients as they can work on the same document from anywhere and via multiple devices.

Unfortunately, the value of having a strong collaborative environment is often underestimated because a cloud-based ECM solution not only increases the level of collaboration but also helps organizations maximize their investment in internal and external communications.

Enterprise Content Management on Cloud -- It's simple, affordable and safe

Therefore, the next versions of ECM solutions will need to be able to drive productivity and enable employees to collaborate and share content smoothly, with both personal and corporate technology devices in a secure manner. In other words, the legacy ECM solutions are becoming obsolete and irrelevant. On the other hand, the use of SaaS ECM solutions are rising, and more and more businesses have started shifting to it.

Fuel digital innovations with end-to-end enterprise content management

Typically, deploying an ECM solution on-premises requires a heavy investment in network infrastructure and physical assets. Moving ECM to the cloud, on the other hand, frees organizations from up-front IT costs and maintenance expenses associated with on-premises technologies.


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Besides these, businesses can leverage their IT resources to strategically innovate more instead of focusing on regular costly operations like patching, monitoring, and time-consuming upgrading. Because the data is no longer on-premises, there is still a misconception about the security implications of the cloud, but ironically, for many reasons, data can actually be more secure, particularly compared with a shared file service.